Banking Operations Manager - Juridical (German market)

Join us as a Banking Operations Manager (Juridical) for the German Market, based in Paris, where you will handle sensitive operations related to Qonto's customers. You will contribute to the day-to-day management of operational banking topics for our German market 🇩🇪, playing a key role in establishing Qonto as the leading European business finance solution. You will join our international Banking Operations team of 4 people (and counting!), under the supervision of Matthias, our Team Lead Banking Operations Juridical - Germany, Netherlands, Austria.

👩‍💻🧑‍💻 As a Banking Operations Manager (Juridical) - German Market at Qonto, you will:

• Manage sensitive procedures: Process and follow up on administrative seizures, judicial liquidations, enforcement actions (bailiff seizures), and inheritance procedures.
• Handle communication: Interact directly with German authorities, creditors, and lawyers in writing to ensure accuracy and compliance (no direct calls or direct customer communication).
• Collaborate cross-functionally: Work closely with internal teams (Banking Operations, Customer Care, and Legal) to ensure operations are handled efficiently and with care.
• Oversee account lifecycle: Manage account closures smoothly and prepare circular letters for external auditors.
• Improve processes: Refine and update daily operational processes to enhance efficiency and maintain excellence.

🤔 What you can expect:

• International Team – Collaborate with colleagues from diverse cultural and professional backgrounds.
• Hyper-Growth Environment – Contribute in a fast-paced context with strong opportunities for career development.
• Cross-Functional Collaboration – Work closely with Banking Operations, Customer Care, and Legal teams.
• Tangible Impact – Play a key role in shaping Qonto’s banking operations and helping establish it as a leading European business finance solution.

🤝 About your future manager

Your manager will be Matthias, our Team Lead Banking Operations Juridical - Germany, Netherlands, Austria.

• His path? Matthias began his career in the legal field, specializing in European and international tax law with experience as a Tax Trainee at several law firms. He joined Qonto in early 2022 as a Banking Operations Manager and quickly climbed the ranks, becoming a Senior Manager before stepping into his current role as Team Lead in 2024.
• What he can bring to the team? With his strong academic foundation in tax law and years of hands-on experience in Qonto's banking operations, Matthias brings exceptional analytical rigor, precision, and a deep understanding of our core financial processes. His rapid progression within the company is a testament to his adaptability and proven leadership. Additionally, as a Franco-German bilingual, he brings a valuable cross-cultural perspective and excellent communication skills to the team.

🏅 About You

• Experience: You have initial experience in administrative or banking operations and are comfortable handling operational, sometimes sensitive, topics.
• Languages: You are fluent in German and English (written and spoken). Proficiency in French is a plus.
• Analytical & Detail-Oriented: You have sharp organizational skills, a meticulous eye for detail, and the perseverance to handle repetitive tasks.
• Critical Thinker: You bring intellectual curiosity, always seeking better solutions and feeling comfortable challenging the status quo.
• Team Player: You are proactive, motivated, and ready to grow in a supportive and dynamic team environment.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.