Lead project manager/ Senior consultant

Mercateam is the platform manufacturers use to digitalize their industrial know-how - skills, certifications, training, workforce planning - and turn it into measurable operational performance on the shop floor. Every month, dozens of top industrial sites go live with us. We're scaling fast and moving to an AI-native platform, where deployment plays a central role: we build and prove the value our clients get.

The role: Senior Implementation Consultant / Project Manager (evolving toward Forward Deployed Engineer)

You'll lead our most complex, multi-site deployments end to end, and grow into a Forward Deployed Engineer profile, contributing your expertise to build the technical and AI muscle that makes deployments faster and more scalable.

What you'll do

1. Consulting & delivery

• Lead complex, multi-site deployments end to end: analyze client processes (as-is → to-be), train users on Mercateam, secure go-live, then hand over to Customer Success.

• Run on-site workshops in plants to frame high-value use cases and set the KPI baseline and target outcomes.

• Support clients as they restructure and evolve their know-how management processes (change management).

• Turn field learnings into reusable playbooks.

2. Technical configuration

• Configure the platform and integrate client data to fit each context.

• Increasingly, help build the "last mile" that makes deployments scale: automations, API-based integrations, lightweight prototypes, and AI where it adds real value.

• Ensure clean, reliable data as the foundation for measurable outcomes.

3. Industrial expertise

• Apply extensive industrial knowledge to tailor deployments to each manufacturing setting.

• Promote industry best practices and standards to enhance efficiency and adoption.

• Visit client sites in France and abroad (2-3 times a month, for 2–3 days each) for on-site support and insight.